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Online Sales Policy

Dolly's Boutique  ONLINE Return/Exchange Policy

If there is a problem with your order or the item received is not as described, and it is our error, then Dolly's Boutique will be glad to refund your money.

If there is a different problem with your order ( you've changed your mind, purchased a dress elsewhere etc...) Dolly's Boutique will refund your payment (minus a 15% restocking and handling fee). In a case where you return the dress for an exchange please add a check for $15 payable to Dolly's Boutique to cover the exchange expenses. There is also a 10% restocking fee for all single dress returns and exchanges.
Returns of two or more dresses have restocking fees as follows: two dresses - 15%, three dresses - 20%, four dresses - 25%. There is a 20% restocking fee for all non-dress returns and exchanges. You must contact us via email and return the dress or other item within 3 days of receiving it in order for us to issue an RA (return authorization) number.

Send your returns to:
Dolly's Boutique
117 Wyoming Ave.
Scranton, PA 18503
If the return package is post-marked past the 3 days allowed, it will be refused and sent back.

We cannot accept returns, refunds, or exchanges without this return authorization number. Please write the return authorization number on the outside of the box. We will reject all shipments that do not have a return authorization number on the outside of the box. A refund will be issued upon receipt of the item in the original condition. Unfortunately, shipping charges are not refundable.

Special orders are not returnable or exchangeable. Special orders are orders for dresses that we do not have in stock. Dresses on SALE are NOT returnable. If you request to exchange a dress for another size the second dress is NOT returnable. All goods must be returned in original condition. Returns are inspected for wear upon receipt. Items must have all original tags attached and in original packaging and not have been worn, washed, altered. Items with snags, rips, make-up stains, odors (i.e. cigarette smoke) or other damages will result in the item being returned to you at your cost.

Sincerely, the team at Dolly's Boutique.

Thank you in advance for your business, the sales team at Dolly's Boutique!

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ABOUT DOLLY'S

Dolly's Boutique has been in business since 1985. We are a family owned and operated specialty boutique. We cater our business to all your high school formal needs. High school Homecoming, Proms, semi-formals, graduations, special occasions and formal holiday parties. Dolly's offers a unique service to our customers...we register the gown and guarantee that no one else that attends their formal occasion will have the same gown, if purchased at Dolly's Boutique's Retail Outlet. Since 1985, we have been NEPA's #1 source for all your high school formal Occasions.

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We have recently moved to 117 Wyoming Ave. in Downtown Scranton

Prom season hours have ended we are back to regular hours until May 10 after that hours are by appt. Only! We will close for the season May 23 and will reopen the week after Labor Day.

Hours are subject to change without notice, please call the boutique for up to date hours. Thank you! Since we specialize in High School Prom and Formals, the boutique is closed from May 24 thru Sept. the Week after Labor Day.

570-969-9181
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Dolly's Boutique
117 Wyoming Avenue
Scranton, PA 18503
  • HOME
  • Collections
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+Price Filter:
+Search In-Stock by Size
Select up to 3 sizes
Filter for In-Store Stock


+Narrow by Feature
Occasion
Type
Feature
Back Style
Color Scheme
Embellishment
Fabric
Hemline/Train
Neckline
Silhouette
Sleeve
Straps


+Narrow by Color


Featured Collections

Featured Collections

  • Alyce Paris Prom
  • Alyce short prom dresses
  • Clarisse
  • Faviana
  • Faviana homecoming short dresses
  • Faviana Glamour
  • Faviana plus size
  • Hannah S
  • Jovani
  • La Femme
  • Mon Cheri le Gala
  • Mon Cheri Paris
  • Panoply
  • Paparazzi
  • Pink by Blush
  • Rachel Allan
  • Rachel Allan Shorts
  • Scala
  • Shail K
  • Sherri Hill
  • Sticks and Stones
  • Studio 17
  • Terani
  • Tiffany Designs